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ArthroGenix Frequently Asked Questions

Who is Alpha Vita?

Alpha Vita is a nutraceutical company in Los Angeles, California. We’re dedicated to bringing cutting-edge scientific advancements to regular people who want to optimize their mental and physical health. All of our products are not only tested at our lab, but at an independent third-party facility, too — so you know what you’re getting is safe and effective.

We’re also committed to amazing customer service. If you have any questions or concerns, please call us at 1.800.801.0294 (between 5am to 7pm PST on weekdays, and between 6am to 4:30pm PST on weekends), or email us at

Third-party tested for your safety

We hold ourselves to the highest manufacturing standards in the supplement industry. Our products are subjected to rigorous third-party testing by multiple independent laboratories. These tests ensure our formulas contain only 100% pure ingredients and are free of any dangerous heavy metals or biological contaminants.

What if ArthroGenix doesn’t work for me?

All Alpha Vita products, no matter what quantity you order, come with our 90-Day, Ironclad Guarantee. That means if you aren’t completely satisfied with your order, just call us at 800-384-8308 or us at email at and our customer support staff will explain how to return your product to our fulfillment center. As soon as your shipment is received, you’ll be issued a refund. It’s as simple as that.

When will I receive my order?

We typically ship Monday through Friday, and always within 24 hours of receiving your order. Depending on your location, please allow between 2 to 7 business days within the U.S.

Can I take it with my other medications?

Arthrogenix uses all-natural ingredients. As such, Arthrogenix is safe to use and produces no known side effects. As always, consult your physician before beginning any new supplements, as they may interact if you are taking prescribed medications.

How do I know if I’m a good candidate for Arthrogenix?

Arthrogenix is designed to work for everybody. But if you experience joint stiffness, muscle aches, or simply don’t feel as mobile and flexible as you used to — then you’ll benefit most from Arthrogenix.

How many bottles should I order?

Most customers order 3 bottles of Advanced Joint Support to start, which is what we recommend. After that, we suggest taking advantage of our 6 bottle package for even bigger savings.

How do I use Arthrogenix?

Enjoying Arthrogenix couldn’t be easier. Just take 2 capsules daily with a glass of water, either with food or on an empty stomach. It is not necessary to refrigerate Arthrogenix, although doing so will not impact its effectiveness.